Our quality standards

For us, the highest quality standards are not just a promise, they are independently verified. FORUM Institut für Management is certified in accordance with ISO 9001:2015 for quality management and ISO 21001:2018 for management systems for educational organisations.

These certifications confirm that we meet internationally recognised standards in process quality, participant focus, and the continuous improvement of our professional development offerings.

What does this mean for you?
ISO 9001:2015 ensures that our internal processes are systematically aligned with quality and customer satisfaction.

ISO 21001:2018 is specifically designed for educational providers and confirms that our seminars, conferences, and e-learning programmes meet the particular requirements of learning services.

Further information on our ISO certifications can be found here.

The success of our events is shaped by the careful selection, design, and coordination of every aspect of the learning experience.

Participants in our seminars, certificate programs, conferences, and workshops should feel supported at every stage, whether attending in person or online. As a premium provider, we place particular emphasis on delivering outstanding service in every detail.

Our services at a glance

• Expert personal advice and comprehensive information for every event
• Carefully selected venues with state-of-the-art conference technology and a high level of comfort throughout
• Professionally designed learning materials to support deeper understanding and practical application, also available for download
• Clearly defined participant limits to ensure an effective learning experience
• Professional seminar and conference support, with dedicated contacts available on site or online
• A modern online learning environment that is easy to access and available wherever needed
• A flexible and accommodating approach to customer needs
• Prompt responses to your enquiries